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Amazing!!
We had a magical time at Nauyaca waterfalls. It was so unbelievably beautiful. The people who work at this park were super helpful and made our experience even better. Having the trolley option gave us much more time at the falls themselves than if we had walked. Highly recommend!
Response from Parque Natural de la Catarata de Nauyaca
Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a magical time at Nauyaca Waterfall Nature Park and found the experience unbelievably beautiful. Our team takes great pride in ensuring our visitors have a memorable and enjoyable experience, so we’re delighted to hear that you found our staff to be super helpful.
We’re glad you took advantage of the trolley option, as it can indeed save time and energy, allowing you to spend more time at the falls themselves. Your recommendation means a lot to us, and we hope that your visit to Nauyaca Waterfalls is a cherished memory you’ll carry with you. If you ever decide to return or have any questions in the future, please don’t hesitate to reach out. We’d be more than happy to assist you again. Safe travels!
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Amazing time. It was definitely worth the extra drive to go with this company. The facilities are fantastic, and they drive you down and pick you up on your schedule – no time limits ! We went with 4 kids, ages 11+, and they all loved it. It’s better to be on this side of the waterfall than the other – you can swim and not have the water blowing in your face. We got there around 10, not very busy.
Response from Parque Natural de la Catarata de Nauyaca
Dear Karen,
Thank you for sharing your wonderful experience with us! We’re thrilled to hear that you had an amazing time and that the extra drive was worth it. Providing fantastic facilities and convenient transportation options is our top priority.
We’re glad to know that you and your family enjoyed the facilities, and it’s especially delightful to hear that the kids, ages 11 and above, loved it as well. Being on this side of the waterfall certainly has its perks, allowing you to swim without the water blowing in your face.
We appreciate you mentioning that you arrived around 10 AM, when it wasn’t very busy. It’s always great when our guests can enjoy our offerings in a relaxed and comfortable environment.
Once again, thank you for choosing our company for your recent adventure. We hope to have the pleasure of serving you and your family again in the future.
Best regards,
Nauyaca Waterfall Nature Park
Beautiful Falls/Well Maintained Trails
The road getting up the falls was very bumpy and hilly. Can’t go over 30 mph. We had no idea what to expect to get to the trails. We decided to hike in and take the shuttle truck out, which was an excellent decision. The trail is the main road that the shuttle trucks use. Then there is a trail from there to the waterfalls. We took a wooded trail that was perfect to get out of the sun. I will say the trails are all downhill to the waterfall. The road is steep with loose rocks. We had 3 and 6-year-old kids, and they surprisingly did really well. But I wouldn’t suggest kids younger than that. Anyone with weak knees should take the shuttle to and from the falls. The wooded trails have dirt steps, but they would be challenging for your kids and elderly.
The falls were beautiful! Upper and lower falls are worth the hike! The water was so refreshing! Definitely need hiking shoes and water shoes. On the way back to the main road/shuttle, we took the Goat Trail. Which is said to be more difficult. I found it easier because it was just a trail. Not steps the whole way up. It was easier for my kids to navigate the goat trail. We were so happy we purchased the shuttle back to our car. We were all tired from and hot from hiking and swimming all day. And the road back to the parking lot, so so steep. Overall, we had an amazing time and the hike to the falls is worth it! But definitely get a ride back to your car!
Response from Parque Natural de la Catarata de Nauyaca
Dear Chay,
Thank you for taking the time to provide us with your feedback on your recent experience. We’re delighted to hear that you had an amazing time and found the hike to the falls worth it.
We understand that the road leading up to the falls can be bumpy and hilly, with a speed limit of 30 mph. We apologize for any inconvenience caused by the unexpected terrain. It’s great to know that you made the decision to hike in and take the shuttle truck out, and that it turned out to be an excellent choice for you.
We appreciate your detailed description of the trails. The main road used by the shuttle trucks, followed by the trail to the waterfalls, seems to have provided a pleasant hiking experience. We’re glad that the wooded trail offered a respite from the sun and that the trails were downhill towards the waterfall. It’s also wonderful to hear that your 3 and 6-year-old children did well on the hike, although we understand your caution about younger kids and suggest that those with weak knees opt for the shuttle.
We’re thrilled that you found the falls beautiful and worth the effort. The refreshing water must have been a great reward for your hike. Thank you for mentioning the importance of having hiking shoes and water shoes for a comfortable experience.
It’s great that you took the Goat Trail on your way back, finding it easier for your kids to navigate. We appreciate your recommendation for others who may prefer a trail over steps. We’re also glad to hear that you purchased the shuttle ride back to your car, especially since you and your family were tired and hot after a day of hiking and swimming. We apologize for the steepness of the road back to the parking lot.
Once again, we sincerely appreciate your feedback and thank you for choosing our company for your outdoor adventure. We hope to have the pleasure of serving you and your family again in the future.
Best regards,
Nauyaca Waterfall Nature Park
Recomendado!!!
Fácil acceso para niñ@s y personas de la 3.ª edad, sin problemas de movilidad y activas. La caminata es para un nivel principiante. Senderos demarcados y seguros. Instalaciones en excelente estado y limpias. Muy buena logística con el transporte que brindan internamente para regresar al punto de partida. Al menos en verano no es necesario el 4×4, ya que hay que desviarse del camino pavimentado un par de km en calle de lastre. Solicitar la ubicación por WhatsApp para evitar inconvenientes y no llegar al lugar equivocado, eso también les ayudaría a determinar dónde hospedarse. El personal es SUPER amable. El sitio cuenta con bastones de madera si no llevan el propio. Calificación 10/10.
Response from Parque Natural de la Catarata de Nauyaca
Estimada Mónica,
¡Gracias por compartir su maravillosa experiencia con nosotros! Nos complace saber que tuvo un fácil acceso y que nuestras instalaciones fueron adecuadas tanto para niños como para personas de la tercera edad, sin importar su movilidad y nivel de actividad. Nos enorgullece brindar senderos demarcados y seguros para que todos puedan disfrutar.
Nos alegra saber que nuestras instalaciones están en excelente estado y se mantienen limpias para su comodidad. Además, nos complace que haya apreciado nuestra logística de transporte interna, que facilita su regreso al punto de partida.
Es bueno saber que en verano no es necesario tener un vehículo 4×4 y que solo es necesario desviarse del camino pavimentado un par de kilómetros en una calle de lastre. Agradecemos que haya solicitado nuestra ubicación por WhatsApp para evitar inconvenientes y asegurarse de llegar al lugar correcto. También es útil para determinar dónde hospedarse. Estamos aquí para brindarle la información necesaria.
Nuestro personal se esfuerza por ser extremadamente amable y atento, y nos complace que hayan tenido una experiencia positiva en ese aspecto.
Agradecemos su calificación perfecta de 10/10 y estamos encantados de haber cumplido con sus expectativas. Esperamos tener el placer de servirle nuevamente en el futuro.
Saludos cordiales,
Nauyaca Waterfall Nature Park
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